Travital
Start a consultation

Talk to a doctor today, from your phone.

Tell our assistant what’s wrong. It asks the right questions, tells you how urgent it is, and passes a summary to a doctor you can see by video.

Works in your web browser. The iPhone and Android apps are coming soon.

Travital assistant
I’ve had a fever and a headache for two days.
Sorry you’re unwell. Do you have a stiff neck, a rash, or any trouble breathing?
No, just very tired.
3Arrange care within 24–48 hours

No danger signs so far. A general practitioner can assess this by video.

An example conversation. The assistant guides you; a doctor makes the diagnosis.

How a consultation works

  1. Describe how you feel

    Answer a few questions in the chat, in Portuguese or English. Add photos or documents if they help.

  2. See how urgent it is

    The assistant places your case on a five-level scale and tells you straight away if you need emergency care.

  3. Talk to a doctor by video

    Book a call with a doctor who has already read your summary. Prescriptions and documents arrive in the app.

Five levels of urgency, in plain words

Every assessment ends on one of these levels, so you know what to do next. Level 1 always sends you to emergency services, never to a chat.

  1. 1EmergencyGet emergency help now
  2. 2UrgentSeek urgent care within hours
  3. 3Semi-urgentArrange care within 24–48 hours
  4. 4StandardArrange a routine consultation
  5. 5Non-urgentSelf-care may be appropriate

What the assistant does

  • Asks about your symptoms, step by step
  • Watches for danger signs such as chest pressure
  • Suggests the kind of care you need
  • Writes a summary your doctor reads before the call

What it doesn’t do

  • Diagnose you
  • Prescribe medicine
  • Replace emergency services
  • Replace your doctor’s judgement

In an emergency, don’t wait for the app. Call your local emergency number or go to the nearest hospital.

Also in the app

  • Video calls

    See your doctor face to face from home, work or wherever you are.

  • Prescriptions and documents

    Everything your doctor sends stays in your account, ready to show at a pharmacy.

  • Family members

    Add family members to your account and book for them, with their records kept separate.

  • Hospitals and pharmacies nearby

    Find where to go next on a map when you need care in person.

  • Portuguese and English

    Use the app, the assistant and your consultations in either language.

  • Clear about your data

    Everything you send is encrypted in transit, and the privacy policy lists what we keep and why.

For doctors

Consult patients in Mozambique by video, on hours you choose. Each patient arrives with a summary of their symptoms, so the call starts with the facts.

Sign up as a doctor
  • Set your own hoursPublish your availability and block time off when you need it.
  • Patients arrive preparedRead the assistant’s summary of symptoms and history before you join.
  • Prescribe in the appSend prescriptions and documents straight to the patient’s account.
  • Practise from anywhereQualified doctors outside Mozambique are welcome to join.
  • One account, two rolesSign up as a doctor and switch to patient mode when you need care yourself.

Questions people ask

Is the assistant a diagnosis?

No. It asks about your symptoms, judges how urgent they are and prepares a summary. Diagnosis and treatment always come from a qualified doctor.

Who are the doctors?

Qualified doctors in Mozambique and abroad. We check each doctor’s professional registration before they can consult.

How is my health information protected?

Everything between your device and our servers is encrypted in transit, and access to the database is limited to the people who run the service. The privacy policy has the details.

Can I book for someone in my family?

Yes. Add family members to your account and book consultations for them. Their records stay separate from yours.

Do I need to download an app?

Not yet. You can use Travital Health today in any web browser, on a phone or a computer. The iPhone and Android apps are coming soon.

Who we are

Travital Health is provided by Travital Tech, Lda., a company based in Maputo. We started it because where you live shouldn’t decide whether you can see a good doctor.

We combine an assistant that does the first questions well with a growing network of doctors who can take it from there, whether you’re in central Maputo or hours from the nearest clinic.

Get in touch

Patients, doctors, partners and press are all welcome.

Email
contactus@travitaltech.com
WhatsApp
+65 8032 0898
Address
KaMpfumo, Maputo, Mozambique

For medical emergencies, call your local emergency number. Don’t use email or WhatsApp.